Client Representative

The Client Representative acts as the "watch dog" of the service by representing the client's right to professional care; investigates complaints and facilitates problem-solving; liaises, when needed, between the client and the care provider.

Assistance to clients could be in the form of help with WINZ, complaints against service providers, providing advocacy roles with budgeting services or other community services.  The Consumer Representative can assist the client when times are difficult.

Please contact us with any queries.